Environmental Awareness - Together We Can Make A Difference


What Does Sustainability Mean to Hoteliers?  
Collectively, hotels by nature are resource intensive. Hotels generally consume excessive amounts of energy to keep guests warm in winter and cool in summer. They consume large amounts of water for the comfort of their guests (bathrooms, food and beverages, laundry, swimming pools and other water features, etc.), and for the back of the house (HVAC, landscaping irrigation, cleaning and maintenance). And, of course, then there is the food and package waste.   Read more


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Lifestyle Analytics are Relevant!

Gravy Taps DANNI Enterprises to Bring First of Its Kind Mobile Behavior Based Personalization to Hotels.

Loyalty-Enhancing Knowledge on Where Guests Go & What They Do, On-Property and Between Stays

July 9, 2015 Leesburg, VA – Gravy, the only location-based behavioral analytics and marketing provider unlocking guest interests based on verified local event and activity attendance, today announced a strategic partnership with hospitality technology and marketing veteran DANNI enterprises to help hoteliers deliver on enhancing digitally-enabled, guest-facing engagement.  
 See the entire article here.

Sustainability & EV Charging

Are you behind the EV Curve? (excerpt from Hospitality Upgrade, Spring 2015 issue, by Dan Phillips)

Electric cars and hybrids have been around for a while, and they've got to recharge somewhere. At the time of this writing there are approximately 280,000 electric vehicles in North America. By 2020 the number of these cars on the road should reach 3 million (source, www.cleantechnica.com). Current take rates across the United States are small, but in states such as California and Georgia, take rates are just above 5 percent of cars sold. There are municipalities and power companies that have public solutions, and of course, consumers can go to places like Home Depot to purchase their home based charging stations. But what about hotels?

Is a solution like this really viable in our industry? Diane Estner, founder of DANNI Enterprises, said, "I began DANNI Enterprises to support fresh concepts for the hospitality market. Bringing a new, highly relevant technology, like charging stations for electric cars, to hoteliers is just one example. Hoteliers have an opportunity to support and personalize the overall guest experience by offering a place for guests to 'charge up' more than their bodies."  

Read the entire article: Are you behind the EV Curve?


Is Hosted Voice Finally Ready for Prime Time? (an excerpt from Hospitality Upgrade, Summer 2014 issue)

“Switching to above-property solutions requires everything gets transmitted up to the cloud and back down. Popping up a guest check-in screen is fine if it gets delayed a half second or so – but not voice,” said Frank Melville, president of PhoneSuite. “A solid HSIA connection with plenty of bandwidth is crucial – as is a clean internal LAN architecture. We’ve seen several hotels implement a hosted solution without doing a VoIP stress test or architecture modification in preparation for a hosted voice solution. Quality suffered, tempers get short, and the customer must fall back to a premise-based solution.”

The Bottom Line on Hosted Solutions

Is it time to stop deciding on what technology you’re going to purchase and instead compare service providers and service level agreements? Rather than purchase one big box that has to talk to another big box in a computer room in the basement, is it time to strategically determine what cloud-based middleware will enhance your communications beyond what has been? Is it time that recurring costs are stabilized instead of fluctuating? Is it time to be able to change directions on a dime instead of acting like the Titanic? It is prime time for hosted voice.

Read the entire article at:  Is Hosted Voice finally ready for prime time?